No. Orders placed with expedited shipping, if placed before the cut off time (1 pm CST), will ship the same day. Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. Your stock products will ship within one business day and your Custom Products will ship once it is complete. However, some products are exclusive to our authorized dealers; you can contact your local authorized dealer for more information about their items in stock. We hope this information will help when using your Louisville Slugger bat! For non-bat warranty claims, please complete the. Cold weather affects the ball, not the bat. See if someone else accepted delivery. Where can I check the status of my order? Louisville Slugger Coupons. You can call UPS and see if this is possible. Due to COVID-19 our processing times have been taking longer than normal. Slugger.com invites you to pay for your order using either PayPal, or a Visa, MasterCard, or American Express credit or debit card. Show the certification marks printed directly on the bat as well as product copy that explains how the movement in the bat is intentional and patented. Second day and overnight shipping options are also available for most products and the cost for these options will be displayed at checkout. This will allow you to hit the ball with the bat in the area where the spring and summer growth are… the strongest part of the bat. Players can check their bat with TRU3 Technology after break-in. Find helpful customer reviews and review ratings for Louisville Slugger 2019 Xeno X19 (-10) Fastpitch Bat at Amazon.com. The performance enhancement is due to the improved feel with less worry of major hand sting. Closed grains eliminate flaking, commonly seen with ash, allowing superior durability against delamination. Louisville Slugger’s Non-Wood Bat Limited Warranty. If you can twist the barrel relative to the handle and it does NOT rotate back as described, then the connection may have been compromised - please contact the Louisville Slugger warranty department within 1 year of the date of your original purchase. Read honest and unbiased product reviews from our users. Do not use acetone or other heavy-duty cleaners, as they will damage the surface. Slugger offers returns on most items within 30 days of receipt of shipment. Sales tax is determined based on your shipping address. Online orders cannot be cancelled once they are placed, but our return process is quick and easy! If movement is normal, is there an excessive amount of movement that would be covered by the limited warranty? At this time, Louisville Slugger can only ship orders to the 50 United States. Can you notify me when it comes back in stock? Your Louisville Slugger Custom Bat is made to order just for you and we cannot accept returns. Maple, the species preferred by most pro players, features the ultimate surface hardness and provides an unmatched sound and feel at contact. How do I care for an aluminum or composite bat? The lead-time based on the type of Custom Product displays within your shopping cart. Louisville Slugger Fastpitch Bats (Drop -11 to -8) Louisville Slugger 2020 LXT X20 -8 Fastpitch Bat As low as $349.95. What is the cutoff time for next-day and second-day delivery? You will have to login to your account and view your order history. Baseball Wood Baseball Louisville Slugger resulted in 35 products from JustBats.com. For warranty related questions or to submit a warranty claim, please see the warranty section. Slugger will be closed Thursday, December 31st and Friday, January 1st. The Louisville Slugger trademark is stamped on each and every one of our wooden bats. Find helpful customer reviews and review ratings for Louisville Slugger 2019 PXT X19 (-10) Fastpitch Bat at Amazon.com. Clothing must be unworn. For questions regarding delivery, shipping or products on this site, please contact our customer service department: webhelp@sluggermuseum.com; For web site issues or questions, please contact: webhelp@sluggermuseum.com; Slugger Gifts reserves the right to refuse or … We appreciate your patience during this time. Once your transaction is completed on PayPal's site, you will return to DeMarini.com to complete your order. Where do I enter a promotional or discount code? It's best to use soap, water and elbow grease - they won't harm the surface coating or graphics. Please follow these additional guidelines when making a return to Slugger.com: You will just need to provide us with some information and set up your new account, You can retrieve your password by providing us your email address. You will be redirected to PayPal's site to complete your transaction. Follow the instructions on that notice to request redelivery or pick up the package. On the final return confirmation page, you will be able to print your UPS return shipping label and send the item(s) back to us. Restrictions apply. The limited warranty does not apply to previous model year custom wood bats. Louisville Slugger Return Policy. Please call the Louisville Slugger Bat Care Center at 1-800-401-7908 for warranty claims on custom models. Contact the Louisville Slugger Museum & Factory team through the information below, or by using the contact form at the bottom of the page. No. Louisville Slugger Museum & Factory: Awesome customer service ! Most stock product ships from our warehouse in Mt. We are unable to notify you when an item comes back in stock; however, the inventory on our website is always up to date and you can keep an eye on our social media pages for updates about product releases. Please contact Customer Service at 1-800-401-7908, if you have any issues accessing information on this website. After logging in to Slugger.com, your order tracking number can be found in "My Account" under "Order History." Your Louisville Slugger Custom Bat is made to order just for you and we cannot accept returns. What You Can Do. No. What limited warranty does Louisville Slugger offer on its non-bat products? You can expect to receive your refund within 1-2 business days after the order/product is received back at our facility. Limit the bat to your individual use only. If you've waited a couple of days and you still don't have the package: All 2020 Louisville Slugger MLB Prime custom bats come with a 30-day limited warranty. Yes. ... Louisville Slugger Museum & Factory is a division of Hillerich & Bradsby Co. Does TRU3 Technology increase the performance in a bat? Hardness similar to maple provides great sound and feel at contact. Some 120 years have passed since Bud Hillerich crafted that very first bat for Pete Browning. Find helpful customer reviews and review ratings for Louisville Slugger Prime 918 (-3) BBCOR Baseball Bat, 33"/30 oz at Amazon.com. Your Louisville Slugger Custom Bat is made to order just for you and we cannot accept returns. Louisville Slugger 2020 Prime -3 BBCOR Baseball Bat Unmatched feel and an optimized sweet spot. Louisville Slugger Museum & Factory Customer Service Contact Info. Ground Orders normally take between 24-48 hours to ship out of our warehouse. Please keep in mind that the sales tax you see in your shopping cart is an estimate; you will see the final sales tax when you place your order. Louisville Slugger’s Non-Bat Limited Warranty. Ash, still widely popular among big league guys, provides the ultimate in flexibility due to its unique grain structure. Make sure to keep your original receipt per the terms and conditions of Louisville Slugger’s limited warranty policy. compression. However, please be advised that if the return is accepted, the refund will be applied to the original form of payment. All 2020 Louisville Slugger MLB Prime bats come with a 30-day limited warranty. Can I return a product to Slugger.com that was purchased from an authorized dealer? Read honest and unbiased product reviews from our users. If you need a different item, you can initiate a return for a refund and place a new order at any time. The online return form will ask for your order number. Will my products that are in stock wait to ship with my Custom Products? Where can I find it? Lighter per pound than maple, birch also affords lighter swing weights for comparable turning models. (Have your tracking or delivery confirmation number handy.) Please let us know by completing the form below. Louisville Slugger Museum & Factory customer service can be reached through various means. Remember, we'll be here for you from click to hit! You may find an attempted delivery notice in your mailbox or on your door. Check with household members, neighbors, building managers, the mail room, front desk, and anyone else who may have accepted the delivery. We will respond to messages upon our return. Steel and composite barrels are coated with hybrid powder-coatings, paints, special inks and clear coatings. Read honest and unbiased product reviews from our users. in the Start a Return Section, select “Return Items.” You will then be able to select your order and follow the steps to submit your return for eligible items. Thank you. Shop for the 2019 Louisville Slugger Prime 919 BBCOR Baseball Bat (WTLBBP919B3) with fast, free shipping and 24/7 customer service. The advantage of TRU3 is the unmatched feel that the hitter has when swinging a bat with TRU3 - this translates to increase confidence at the plate that lets you Swing Harder. We will return to regular business hours Monday, January 4th, 2021. No receipt is necessary to process your return. The exception is if the product was made incorrectly. The Wilson Family of Brands is pleased to offer tax exempt purchasing for qualifying organizations. The all-new AVC Microform Composite barrel is engineered to perfection, designed to give you an optimized sweet spot and unmatched feel. Item must be in new condition. Juliet, TN. Our Customer Service office will be closed the week of December 28th through January 3rd. Does Louisville Slugger offer any express warranty on its Wood Custom Bats? Can I use the remainder of my voucher from a warranty claim on a new order? Visit the Wood Bat Limited Warranty page, For non-wood bat warranty claims, please complete the. Just click the Find a Dealer link at the top right corner of the page to get started. Can I cancel my order once it has been placed? The exception is if the product was made incorrectly. All orders from Louisville Slugger are subject to standard shipping rates. You do not want to hit the ball in this area. Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. Close; Baseball . Do not store the bat in extreme hot or cold temperatures, such as in a car trunk or garage. Secure Checkout. The limited warranty does not apply to previous model year MLB Prime wood bats or Youth Prime bats. Apply to Customer Service Representative, Administrative Services, Call Center Representative and more! How can I leave feedback about a product I purchased? The charge will disappear within 2 days, and you will only be charged for the order total you were given at checkout when it ships. Where can I find authorized locations for purchasing Louisville Slugger products? Yes. Please contact customer service at 800-986-5614 for information regarding a defective Louisville Slugger Custom Bat. The exception is if the product was made incorrectly. Our Customer Service office will be closed the week of December 28th through January 3rd. If a product is not listed on our site, it is not available for online purchase. 34" 25 oz Louisville Slugger resulted in 3 products from JustBats.com. You will have an opportunity to enter a promotional/discount code on the shopping cart page. When using a wooden bat, it is important to swing the bat with the Louisville Slugger trademark facing either up or down in order to maximize both the durability of the bat as well as the performance of the hitter. You can find the nearest authorized locations by using our dealer locator. All orders ship with a prepaid return label. Telephone: 1 … Louisville slugger. Fast, free shipping, and expert customer service. Bring the bat back as though you are preparing to swing. Once you place your order we begin the process of building your custom product, specifically for you so no cancellations or modifications to the design of your custom product are allowed. In your shipping confirmation email, there is a link that leads you to tracking information. Submit a Coupon © 2021 Louisville Slugger All rights reserved. Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. Some players think that keeping a bat warm before hitting will prevent denting, but what they actually want to do is keep the ball above 60°F. Aluminum & Composite Bats . We apologize for any inconvenience. Yes. Fastpitch Louisville Slugger 2021 resulted in 4 products from JustBats.com. No, unfortunately Louisville Slugger cannot ship to an APO/FPO address. Custom products are great for your organization or event. You can check the status of your return by logging into your account, selecting “Returns” from the left menu and selecting “Manage Returns.” Please keep in mind that after we receive the product back, it takes up to 3-5 business days for the refund to be processed back onto your original form of payment. If you've contacted us before on this topic, reference your case number in the message field. Read honest and unbiased product reviews from our users. You can also call Louisville Slugger's customer service at 800-986-5614 or you can reach the JustBats.com Customer Coaches at 866-321-2287. Louisville Slugger is committed to achieving Level AA conformance with the Web Content Accessibility Guidelines (WCAG) 2.0 and achieving compliance with other accessibility standards. Fast, free shipping, and expert customer service. Our agents will respond as quickly as we can. What happens when my tracking says "delivered" but I have not received my package? To initiate a return, you will need to log in to your Slugger.com account. - See 6,471 traveler reviews, 2,630 candid photos, and great deals for Louisville, KY, at Tripadvisor. Louisville Slugger has 28 reviews with an overall consumer score of 4.0 out of 5.0. The item I want is out of stock. Please contact Customer Service at 1-800-401-7908, if you have … We apologize for any inconvenience. Please contact Customer Service at 1-800-401-7908, if you have any issues accessing information on this website. Please contact customer service at 800-986-5614 for information regarding a defective Louisville Slugger Custom Bat. © 2021 Louisville Slugger All rights reserved. Item must be returned with all original packaging and accessories (includes box or plastic poly bag). Enter your code, then click "Apply" before proceeding to checkout. This charge is used to validate your card before processing. Visible grain lines allow for noticeable quality giving you the confidence you need when to step to the plate. If using a softball bat, do not use balls that exceed 400lbs. Please contact Customer Service at 1-800-401-7908, if you have any issues accessing information on this website. Birch, the fastest growing species in professional baseball, features the ideal combination of surface hardness and flexibility for increased durability. You will not be charged, and any authorization charges from Louisville Slugger will disappear within 1-2 business days. If your order appears to be "On Hold" within your account, it means the order was declined by our credit card processor. A ball's core becomes harder in cold weather, causing the ball to dent the bat. This is Prime. Look for a notice of attempted delivery. Beginning January 1, 2011 for college play and January 1, 2012 for high school play, all bats must be BBCOR certified. Yes! Thank you. Can I return a product that was given to me as a gift? What can I purchase with the voucher from my warranty claim? Ground shipping is free for all orders, regardless of the order value. No- a voucher from a warranty claim is only valid for a single order. To learn more, Yes. Sports and Recreation. More forgiving than maple, ash rarely sees fractured breakage. Does Louisville Slugger offer any express warranty on its wood bats? Please note that custom product orders are final and cannot be returned. Group Reservations & Field Trips: 1-877-775-8443, option 1 Restrictions apply. Learn About The 2020 Meta (-3) 33" Bat Update Here. Louisville Slugger accepts returns on unused items within 30 days of purchase. If your package was shipped via UPS, they may be able to hold the package at their local hub for you to pick up. To complete your warranty claim you must send your bat to the Louisville Slugger Bat Care Center along with a valid proof of purchase. 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